Epson WF-7710 series User Manual

Application for Conguring Multiple Devices
(EpsonNet
Cong
)........................221
Soware Update Tools (EPSON Soware
Updater)...............................222
Installing the Latest Applications..............223
Updating the Printer's Firmware Using the
Control Panel............................224
Uninstalling Applications...................224
Uninstalling Applications - Windows.........224
Uninstalling Applications - Mac OS..........225
Printing Using a Network Service.............226
Solving Problems
Checking the Printer Status..................227
Checking Messages on the LCD Screen. . . . . . . 227
Error Code on the Status Menu.............228
Checking the Printer Status - Windows.......232
Checking the Printer Status - Mac OS........233
Checking the
Soware
Status................ 233
Removing Jammed Paper...................233
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 234
Paper Jams............................234
Paper Feeds at a Slant....................235
Several Sheets of Paper are Fed at a Time. . . . . . 235
Original Does Not Feed in the ADF. . . . . . . . . .235
Power and Control Panel Problems............236
Power Does Not Turn On.................236
Power Does Not Turn O.................236
Power Turns O Automatically.............236
LCD Screen Gets Dark...................236
Touch Screen Does Not Respond............236
Cannot Operate from the Control Panel. . . . . . 236
Cannot Print from a Computer...............237
Checking the Connection (USB)............237
Checking the Connection (Network).........237
Checking the Soware and Data. . . . . . . . . . . . 238
Checking the Printer Status from the
Computer (Windows)....................240
Checking the printer status from the
computer (Mac OS).....................240
When You Cannot Make Network Settings...... 241
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 241
Checking the SSID Connected to the Printer. . . 243
Checking the SSID for the Computer.........243
Cannot Print from an iPhone or iPad.......... 244
Printout Problems........................244
Printout is
Scued
or Color is Missing........244
Banding or Unexpected Colors Appear.......245
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................245
Blurry Prints, Vertical Banding, or
Misalignment..........................246
Print Quality is Poor.....................246
Paper Is Smeared or Scued...............247
Paper is Smeared During Automatic 2-Sided
Printing..............................248
Printed Photos are Sticky.................248
Images or Photos are Printed in Unexpected
Colors...............................249
Cannot Print Without Margins.............249
Edges of the Image are Cropped During
Borderless Printing......................249
e Position, Size, or Margins of the Printout
Are Incorrect..........................249
Printed Characters Are Incorrect or Garbled. . . 250
e Printed Image Is Inverted..............250
Mosaic-Like Patterns in the Prints...........250
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........250
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 251
An Image of the Reverse Side of the Original
Appears in the Copied Image.............. 251
e Printout Problem Could Not be Cleared. . . 251
Other Printing Problems................... 252
Printing Is Too Slow.....................252
Printing Slows Down Dramatically During
Continuous Printing.....................252
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................252
Cannot Start Scanning.....................253
Scanned Image Problems...................253
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......253
Straight Lines Appear when Scanning from
ADF................................ 254
e Image Quality Is Rough...............254
Oset Appears in the Background of Images. . . 254
Text is Blurred.........................254
Moiré Patterns (Web-Like Shadows) Appear. . . 255
Cannot Scan the Correct Area on the
Scanner Glass..........................255
Text is Not Recognized Correctly when
Saving as a Searchable PDF................255
Cannot Solve Problems in the Scanned Image. . 256
Cannot Save Scanned Images to the Shared Folder 257
Checking Messages on the Printer...........257
Saving the Scanned Images Takes a Long Time. .258
User's Guide
Contents
5

Epson WF-7710 series Specifications

General

Type	all in one
Color	black
Touch Screen	yes
Display Size	4.3 inches
Tray Capacity	250
Output Tray Capacity	125
Automatic Document Feeder Capacity	35 sheets
Paper Size	3.5" x 5", 4" x 6", 5" x 7", 8" x 10", 8.5" x 11", 8.5" x 14", 11" x 17", 13" x 19", a4, a6, half letter, executive, user-definable (up to 47.2" length)
Paper Handling	up to 250 sheets
Printing Method	color
Color Print Speed	10 pages per minute
Mono Print Speed	18 pages per minute
Print Resolution Mono	up to 4800 x 2400
Print Resolution Color	up to 4800 x 1200
Media Types	plain paper, epson bright white paper, epson presentation paper matte, epson premium presentation paper matte
Two-Sided Printing	yes
Maximum Number of Pages Per Month	up to 20, 000
Photo Printing	yes
Scanner Type	flatbed
Scan Resolution	up to 9600
Duplex Scan	yes
Max Copies	999
Copier Resolution Mono	up to 600 x 600
Copier Resolution Color	up to 600 x 600
Fax Function	yes
Cartridges	252 durabrite ultra standard-capacity, 252xl durabrite ultra high-capacity, 254xl durabrite ultra extra high-capacity
Number Of Cartridges	4
Number of Ink Tanks	4
Internal Memory	yes
Memory Card	yes
Network	wired, wireless
Connectivity	apple airprint, epson iprint, google cloud print
OS Compatibility	windows® 10; 8/8.1; 7; vista®; server® 2003 (sp2) - server 2016, mac® os x® 10.6.8 - macos® 10.12.x
Mobile Devices Connection	yes

Weight and Dimensions

Height	13.4 inches
Width	22.3 inches
Net Weight	40.8 pounds