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• Make sure the ADF icon lights up on the Copy, Fax, or Scan screen on the LCD screen. If not, reload
the originals.
• Make sure the size, weight, and number of your originals are supported by the ADF.
• Make sure the originals are loaded correctly.
• Make sure the document is not curled or creased.
• Try cleaning the inside of the ADF.
• Do not load originals above the arrow mark on the ADF edge guide.
Parent topic: Solving Copying Problems
Related references
Document Jams in the Automatic Document Feeder
ADF Original Document Specifications
Related tasks
Placing Originals in the Automatic Document Feeder
Cleaning Your Product
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