Lights Problem and solution
Paper jam
Paper has jammed in the product.
& See “Paper Jams” on page 70
Incorrectly loaded paper into the rear paper feed slot
Paper has not been loaded correctly into the rear
paper feed slot.
Remove the paper, then press the b button.
Ink expended
An ink cartridge is expended or not installed, or
there is insufficient ink in the cartridge to charge
the ink.
Replace the ink cartridge for which an error is
indicated with a new one. If the light is still on after you
have replaced the cartridge, it may not be installed
correctly. Reinstall the ink cartridge so that it clicks
into place.
& “Replacing an ink cartridge” on page 49
Wrong cartridge
The currently installed ink cartridge cannot be
used with the product.
Replace the incompatible cartridge for which an error
is indicated with an appropriate ink cartridge.
& “Replacing an ink cartridge” on page 49
Incorrectly installed ink cartridge
An ink cartridge is not installed correctly. Reinsert the ink cartridge for which an error is
indicated.
& “An ink error is indicated after you replace the
cartridge” on page 84
Ink low
An ink cartridge is nearly expended. Obtain a replacement ink cartridge. To determine
which cartridge is nearly expended, check the ink
cartridge status.
& “Checking the Ink Cartridge Status” on page 43
Maintenance box is at end
The maintenance box is at the end of its service
life.
Turn off the product, and then replace the
maintenance box with a new one.
& “Replacing a maintenance box” on page 59
Wrong maintenance box
The currently installed maintenance box cannot
be used with the product.
Turn off the product, and then replace the
incompatible maintenance box with an appropriate
maintenance box.
& “Replacing a maintenance box” on page 59
No maintenance box
Maintenance box is not installed. Turn off the product, and then insert the maintenance
box.
& “Replacing a maintenance box” on page 59
User’s Guide
Troubleshooting for Printing
66
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