❏ If you are connecting the product to your computer via a USB hub, connect the product to the first-tier hub from
your computer. If the printer driver is still not recognized on your computer, try to directly connect the product to
your computer without the USB hub.
❏ If you are connecting the product to your computer via a USB hub, make sure the USB hub device is recognized by
your computer.
❏ If you are trying to print a large image, your computer may not have enough memory. Try reducing the resolution
of your image or printing the image at a smaller size. You may need to install more memory in your computer.
❏ Users of Windows can clear any stalled print jobs from the Windows Spooler.
& “Canceling printing” on page 31
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 62
An ink error is indicated after you replace the cartridge
A
Open the printer cover.
B
Make sure the ink cartridge holder is at the ink cartridge replacement position.
Note:
If the ink cartridge holder is at the far right position, press the B button.
C
Open the ink cartridge cover. Remove and reinsert the ink cartridge and then continue with the ink cartridge
installation.
User’s Guide
Troubleshooting for Printing
84
To Next Page
Loading...
