Error Messages Solutions
Recovery Mode The printer has started in recovery mode because the rmware update
failed. Follow the steps below to try to update the
rmware
again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
*
In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the product is designed to stop printing when the pad has reached its limit. Whether and how
oen
this is required will vary according to the number of pages you print using the borderless print option.
e
need
for replacement of the pad does not mean that your printer has ceased to operate in accordance with its
specications.
e
printer will advise you when the pad requires replacing and this can only be performed by an
authorised Epson Service provider.
e
Epson warranty does not cover the cost of this replacement.
Related Information
& “Removing Jammed Paper” on page 155
& “Contacting Epson Support” on page 191
& “Installing Applications” on page 149
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut
icon to the taskbar.
❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 141
Checking the Printer Status - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.
User's Guide
Solving Problems
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