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Cannot Transfer Files To or From a USB Device
If you have problems transferring files to or from a USB device connected to your product, try these
solutions:
• Make sure your device is compatible with the product.
• Make sure the device is not write-protected.
• Make sure your product is securely connected to your computer.
• Make sure that the file sharing setting for your product is enabled.
Parent topic: Solving USB Device Problems
Related references
Memory Card Types
Memory Card Specifications
External USB Device Specifications
Related topics
Transferring Photos on a Memory Card
Solving CD/DVD Problems
Check these sections if you have problems printing on a CD/DVD with your product.
CD/DVD Jam Problems
Image Not Centered on CD/DVD
Ink Smears on CD/DVD
Faint Image on CD/DVD
Parent topic: Solving Problems
CD/DVD Jam Problems
If a CD/DVD has jammed in the product and you see an error message, you need to remove the
CD/DVD tray:
1. Cancel the print job from your computer, if necessary.
2. Slowly pull the CD/DVD tray out of the product.
3. Clear the error message.
4. If an error is still displayed, turn off the product, wait a moment, and then turn it back on.
5. If you are unable to remove the CD/DVD tray, contact Epson for support.
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