G
Open the Automatic Document Feeder (ADF).
H
Carefully remove the jammed paper.
I
Close the Automatic Document Feeder (ADF).
Print Quality Help
If you see banding (light lines), missing colors, or any
other quality problems in your printouts, try the
following solutions.
❏ Make sure you have loaded the paper and place your
original correctly.
& “Loading Paper” on page 5
& “Placing Originals” on page 10
❏ Check the paper size settings and the paper type
settings.
& “Selecting Paper” on page 5
❏ The print head may be clogged. Perform a nozzle
check first and then clean the print head.
Setup > Maintenance > Nozzle Check
(a) OK
(b) Needs a head cleaning
Faxing Help
❏ Make sure the phone cable is connected correctly
and check that the phone line works. You can check
the line status by using the Check Fax Connection
function.
& “Connecting to a Phone Line” on page 14
❏ If the fax could not be sent, make sure that the
recipient’s fax machine is turned on and working.
❏ If this product is not connected to a phone and you
want to receive faxes automatically, make sure you
turn on auto answer.
& “Receiving Faxes” on page 16
Note:
For more solutions to faxing problems, see the PDF User’s
Guide.
Basic Guide
Basic Troubleshooting
25
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