EUFY RoboVac 11c+ - Error Indicators and Wi-Fi Issues

device and enabled “EufyHome -
RoboVac” Skill in the Amazon Alexa
app. For details, refer to this section
“Use Your RoboVac with Amazon
Alexa / the Google Assistant
(Optional)”.
● Make sure you have an EufyHome
account.
● Make sure you are using correct Alexa
voice-commands.
● The “EufyHome - RoboVac” Skill for
Alexa is currently only available in
English.
You cannot control RoboVac with the Google
Assistant.
● Check if there are any Internet
connection problems.
● Check if you have installed the
Google Home app onto your smart
device and initiated the
“EufyHome” action in the Google
Home app. For details, refer to this
section “Use Your RoboVac with
Amazon Alexa / the Google
Assistant (Optional)”.
● Check if you are using the proper
commands when talking to the
Google Assistant. When making
your request, first say the wake
words “Ok Google”.
● Repeat your question. Speak
clearly to the Google Assistant.
● Check if you have modified the
name of RoboVac in the
EufyHome app. If yes, unlink your
EufyHome account from the
Google Home app and then relink.
Error Tone
When RoboVac is in trouble, it will emit a series of short or long beeps and the red indicator on
RoboVac will be solid or flashing.
Flashing red indicator light
Error
Tone
Cause
Solution