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Troubleshooting: support@euhomy.com
PROBLEM
POSSIBLE CAUSE
SOLUTION
The compressor works
abnormally, making a
buzzing noise
The voltage is lower than
recommended
Stop the ice maker and do not
restart until the voltage is
normal
Water shortage
indicator light is on
There is no water
The pump is full of air
Add to some water until it
reaches MAX position
Press the POWER button to
restart
The ice is too large and
pieces are sticking
together.
Wrong ice size selected
Ice of previous cycles left in
the water tray
Select small ice mode
Take out the ice under the
standby state
The ice making process
was correct, but no ice
came out?
The compressor has no
refrigerant
Compressor damaged
Fan motor damaged
All indicators flash at
the same time
The water box is blocked by
ice
The motor is stuck, or the
motor falls off, or the motor
is damaged
Micro switch damaged
Unplug the power and plug
in the power again, and
press the POWER button.
After 3 minutes, the machine will
will restart automatically
Please contact
support@euhomy.com
The machine has been
working, but the water
has been warming
Solenoid faulty
Replace the solenoid valve
When the ice is full,
the machine does not
display the ice full icon
Ice full sensor damaged
Replace the ice full sensor
Please contact
support@euhomy.com
The ice is not clear at all
Please contact
support@euhomy.com
Use purified water
Water supply pump does not
work
Tap water was used
Indicator lights on
display are not on
Blown fuse / No power Replace fuse / Turn power on
Please contact
support@euhomy.com
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