Instruction Manual TN-100/ T-100
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10. Warranty
The TN-100/ T-100 meter is supplied with a 2-year warranty from manufacturing
defects and calibration standards for 6 months.
If repair or adjustment is necessary and has not been the result of abuse or misuse
within the designated period, please return – freight pre-paid – and correction will
be made without charge. Eutech Instruments/ Oakton Instruments will determine if
the product problem is due to deviations or customer misuse.
Out of warranty products will be repaired on a charged basis.
Exclusions
The warranty on your instrument shall not apply to defects resulting from:
• Improper or inadequate maintenance by customer
• Unauthorized modification or misuse
• Operation outside of the environment specifications of the products
Waterproof Seal: Opening the instrument enclosure (excluding the battery
compartment) may void the warranty.
11. Return of Items
Authorization must be obtained from our Customer Service Department or
authorized distributor before returning items for any reason. A “Return Goods
Authorization” (RGA) form is available through our Authorized Distributor. Please
include data regarding the reason the items are to be returned. For your protection,
items must be carefully packed to prevent damage in shipment and insured against
possible damage or loss. Eutech Instruments/ Oakton Instruments will not be
responsible for damage resulting from careless or insufficient packing. A restocking
charge will be made on all unauthorized returns.
NOTE: Eutech Instruments Pte Ltd/ Oakton Instruments reserve the right to
make improvements in design, construction, and appearance of products
without notice.
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