www.evofitness.net.au
21
TROUBLESHOOTING GUIDE
1. Probable reason for the computer not working: The wire from computer to bottom control board
is not correctly connected. Check that each wire from computer to control board, make sure they
are connected correctly. If the wire is destroyed, change it. If the above cannot fix the problem
call our service center on 1300 796 636.
2. “E01”: Message failure. Probable reason: The wires from computer and bottom control board are
not connected well, please check each wire.
3. ”E02”: You may not have enough voltage going to the machine. Turn the machine off and on
again at the switch at the rear of the treadmill. If this does not fix the problem you may have
damaged the lower circuit board. Contact our service centre on 1300 796 636
4. “E03”: No sensor signal. Sensor wire is faulty, replace the sensor wire. Magnetic sensor wire is
not working change the magnetic wire or reset the magnet.
5. “E04”: Incline motor wrong, check if the VR of the incline motor is connected correctly or re-plug
it. The mark of the DC motor and control board should be matched connected. Sometimes you
also need to check the wires of the motor and restart the whole treadmill again.
6. “E05”: Current overload protecting. Power surge or the motor is seized which will cause
excessive current. At this time the treadmill will start its self-protecting system. Adjust the
machine and restart; Check if the motor is noisy or if the motor / bottom control board is burnt out,
if burnt out, change the motor and/or bottom control.
7. If the motor does not work after pressing the START button, the probable reason is that the
motor wire is broken; the safety pipe is broken or disconnected; the motor wire is not connected
correctly; the IGBT on bottom control board is burnt out. Test the above reasons and change the
relevant part. If this does not fix the problem call our service number 1300 796 636.
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