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PROBLEM CAUSE SOLUTION
Treadmill will not start
Power cord is not plugged in.
Plug power cord into outlet.
Safety Tether Key not
Insert Safety Tether Key.
Walking belt not centered
Walking belt tension is not
Properly set on the left or right
sides of the walking board.
Tighten the adjustment bolts on the
left and right side of the rear roller.
Computer not working
Wires between computer
and bottom control board are
not properly
connected.
Check wire connections between
computer and the control board.
Transformer is damaged.
Contact Customer Service if the
transformer has become damaged.
E01: Communication
failure
No communication from
console to control board.
Check wire connections between
computer and control board.
Replace wires and/or control board if
necessary.
E02: Burst clash protection
Incoming voltage is lower
than 50% of the required
voltage.
Check the incoming voltage against
the required voltage. Check wire
connections to the motor. Check the
control board, replace if necessary.
E03: No signal
Sensor signal cannot be
received by the control board.
Check if the sensor is properly
connected, replace if necessary.
Check the control board, replace if
necessary.
E05: Current overload
protection (Self Protecting
System)
The incoming voltage is too
low or too high. The control
board is damaged.
Restart the treadmill. Check the
incoming voltage to ensure it’s
correct. Check the control board,
replace if damaged.
A moving part of the treadmill
is stuck and therefore the
motor is unable to rotate
properly.
Inspect moving parts of the treadmill
to ensure that they are operating
correctly. Check the motor, listen for
strange noise and check for a
burning smell. Replace the motor if
necessary.
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