Exerpeutic TF3000 - Troubleshooting; Error Codes and Solutions

22
TROUBLESHOOTING
Error Codes Cause and Solutions
Fault Code
Cause
Solution
SAFE
Safety tether key protection
1. Ensure that the Safety Tether Key is installed on the
Console (4).
2.Restart the power after 1 minute and install the Safety
Tether Key (49)
3. Computer IC Board damaged, Contact Customer
Service.
Er1
Computer receiving error
signal up to 15 seconds.
1.Restart the power, and retry after 1 minute
2.Ensure the sensor cable is connected perfectly
3.Signal cable or computer IC board damaged,
Discontinue use and contact Customer Service
Er3
Low Voltage
1. Restart the power and retry after 1 minute. Check if
the input voltage is lower. Use when voltage is normal
2.Signal Cable or power IC board damaged, Discontinue
use and contact Customer Service
Er5
1. Restart the power, and retry after 1 minute
1.Motor Cable become loose
2.Check the motor cable , make sure it is connect
perfectly
2.Motor is blocked
3.Check the motor quality, make sure there is no visible
damage.
3.Motor damaged
4.Ensure the running belt is thoroughly lubricated.
5.Motor or power IC board damaged, Discontinue use
and contact Customer Service
Er7
Power IC board not receiving
signal
1. Restart the power, and retry after 1 minute
2.Ensure that the sensor cable is connected perfectly
3. Signal cable or power IC board damaged, Discontinue
use and contact Customer Service