Tech-note
tn202-2.doc - 10.01.2012
ePALM10 Product Manual
10
Do not use tools of any kind (screwdrivers, etc.) to operate the keyboard.
3.7 Cleaning Faceplates
The equipment must be cleaned only with a soft cloth and neutral soap product. Do not use solvents.
3.8 Getting Started
ePALMs must be programmed with the Designer software.
To program an ePALM you will have to connect it to a personal computer running the Designer
software; the ePALM must be in Configuration mode to be programmed.
3.8.1 Serial Communication
Make sure that Designer is correctly configured to communicate with the communication port to
which the cable attached.
The serial communication parameters between the panel and the personal computer are:
speed: 9600/38400 baud
parity: None
stop bit: 1
The Designer software defaults to the correct parameters.
3.8.2 Ethernet Communication
When applicable, Designer can use Ethernet to connect to the panel. Make sure all network
parameters are properly set to ensure communication between Designer and the panel.
The version of Designer software must be compatible with the firmware version of the panel to be
programmed. Call technical support for more information on compatibility between firmware and
programming software.
3.9 Troubleshooting
In the case it might be impossible to switch the handheld to Configuration Mode due to problems in
the start-up phase, follow the procedure described below:
1.
Switch off the unit
2.
Press and hold any 3 keys
3.
Turn on the unit and hold the keys pressed until Configuration Mode will be shown on the screen.
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