Ezviz A1 - Limited Warranty Information

LIMITED WARRANTY
Thank you for purchasing EZVIZ products. This limited warranty gives you, the original purchaser of the EZVIZ product, specific legal rights. You
may also have other legal rights that vary by state, province or jurisdicon. The disclaimers, exclusions, and limitaons of liability under this
limited warranty will not apply to the extent prohibited by applicable law. No distributor, reseller, agent, or employee is authorized to make any
medicaon, extension, or addion to this limited warranty.
Your EZVIZ product is warranted for a period of one (1) year from the date of purchase against defects in materials and workmanship, or such
longer period as may be required by law in the country or state where this product is sold, when used normally in accordance with user manual.
You can request warranty service by emailing us at support@ezvizlife.com .
For any defecve EZVIZ products under warranty, HANGZHOU HIKVISION DIGITAL TECHNOLOGY CO., LTD. (“the Company”) will, at its opon, (i)
repair or replace your product free of charge; (ii) exchange your product with a funconal equivalent product; (iii) or refund the original
purchase price, provided you provide the original purchase receipt or copy, brief explanaon of the defect, and return the product in its original
packaging. At the sole discreon of the Company, repair or replacement may be made with a new or refurbished product or components. This
warranty does not cover the postal cost, insurance and any other incidental charges incurred by you in returning the product.
Except where prohibited by applicable law, this is your sole and exclusive remedy for breach of this limited warranty. Any product that has either
been repaired or replaced under this limited warranty will be covered by the terms of this limited warranty for the longer of ninety (90) days
from the date of delivery or the remaining original warranty period.
This warranty does not apply and is void:
• If the warranty claim is made outside the warranty period or if the proof of purchase is not provided.
• For any malfuncon, defect or failure caused by or resulng from the evidence of impact, mishandling ,tampering, use contrary to the
applicable instrucon manual, incorrect power line voltage, accident, loss, the, fire, flood or other Acts of God, shipping damage or damage
resulng from repairs performed by unauthorized personnel.
• For any consumable parts, such as baeries, where the malfuncon is due to the normal aging of the product.
• Cosmec damage, including but not limited to scratches, dents and broken plasc on ports.
• Any soware, even if packaged or sold with EZVIZ hardware.
• For any other damages free from defects in material or workmanship.
• Roune cleaning, normal cosmec and mechanical wear and tear.
Please do not hesitate to contact your seller, or send e-mails to us support@ezvizlife.com, with any quesons.
COPYRIGHT ©2015 HANGZHOU HIKVISION DIGITAL TECHNOLOGY CO., LTD. ALL RIGHTS RESERVED.