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Ezviz H8C PRO - User Manual

Ezviz H8C PRO
18 pages
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COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou EZVIZ Software Co.,
Ltd. (hereinafter referred to as “EZVIZ”). This user manual (hereinafter referred to as “the Manual”) cannot be reproduced, changed,
translated, or distributed, partially or wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise
stipulated, EZVIZ does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.
About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice,
due to firmware updates or other reasons. Please find the latest version in the ™ website (http://www.ezviz.com).
Revision Record
New release – January, 2024
Trademarks Acknowledgement
™, ™, and other EZVIZ’s trademarks and logos are the properties of EZVIZ in various jurisdictions. Other trademarks and
logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND
FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE
LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS,
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN
CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL
DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.
EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT
INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED;
B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY,
INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS.
EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES
RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER,
EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY
BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER
TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS
PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER PREVAILS.
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Ezviz H8C PRO Specifications

General IconGeneral
Video CompressionH.265 / H.264
Weather ResistanceIP65
IP GradeIP65
Image Sensor1/2.7" Progressive CMOS
Resolution2560 × 1440
Night VisionUp to 30 m (98 ft)
AudioBuilt-in Microphone and Speaker
StorageCloud storage
ConnectivityWi-Fi 802.11b/g/n, 2.4GHz
Pan & TiltPan: 350°, Tilt: 80°
Smart FeaturesMotion detection

Summary

Package Contents and Camera Basics

Included Items and Component Identification

Lists all package contents and identifies key physical components of the camera.

App Setup and LED Indicators

EZVIZ App Installation and Account Creation

Guides users on downloading, installing, and registering for the EZVIZ app and user account.

Understanding LED Indicator Status

Explains the meaning of various LED light states on the camera for status and network troubleshooting.

Connecting Wi-Fi Camera to Internet

Powering and Wired Connection

Steps for connecting the camera to power and establishing an internet connection via an Ethernet cable.

Wireless Connection Configuration

Instructions for connecting the camera to a Wi-Fi network, including troubleshooting connection issues.

Adding Camera to EZVIZ and PoE Setup

Adding Camera via QR Code Scan

Details the process of adding the camera to the EZVIZ account by scanning its QR code.

PoE Camera Power and Connection

Explains how to power and connect a PoE camera using either a PoE switch or a power adapter.

Connecting PoE Camera to Internet

PoE Camera Internet Connectivity

Guides on connecting the PoE camera to the router via Ethernet cable for internet access after powering.

Installation Procedures

Micro SD Card Installation and Initialization

Instructions for inserting and initializing a Micro SD card for local video storage.

Optimal Installation Location Selection

Advice on choosing a suitable mounting location for the camera, considering field of view and signal.

Camera and Bracket Separation

Steps to detach the camera from its mounting bracket prior to installation.

Mounting Bracket and Ceiling;Wall Installation

Mounting Bracket Assembly

Instructions for attaching the mounting bracket securely to the camera.

Ceiling and Wall Mount Procedure

Detailed steps for mounting the camera onto a ceiling or wall surface using the bracket.

Pole Mounting Procedure

Pole Mount Installation

Steps for mounting the camera onto a pole using a cable tie for secure attachment.

Optional Waterproof Kit Installation

Waterproof Kit Assembly and Connection

Instructions for installing the waterproof kit for outdoor or humid environments, including Ethernet port connection.

EZVIZ App Live View

Navigating the Live View Interface

Explains how to use the live video feed, including snapshot, record, and PTZ controls.

EZVIZ App Device Settings

Configuring Device Parameters

Details various settings for intelligent detection, notifications, audio, image, privacy, and network.

EZVIZ Connect to Smart Assistants

Amazon Alexa Integration Steps

Guide to linking EZVIZ devices with Amazon Alexa for voice control, including setup and troubleshooting.

Google Assistant Integration for EZVIZ

Activating Google Assistant Control

Instructions for enabling Google Assistant to control EZVIZ devices and view live feeds.

Frequently Asked Questions (FAQ)

Offline Recording and Alarm Triggers

Addresses questions about continuous recording when offline and false alarm triggers.

SD Card Usage and Notifications

Explains Micro SD card functionality for local storage and troubleshooting mobile notification issues.

Live View and Playback Troubleshooting

Provides solutions for failed live view or playback, emphasizing network stability.

Responsible Use of Video Products

Privacy, Consent, and Data Security

Guidelines on respecting privacy, obtaining consent, securing data, and ethical data handling practices.

Information for Private Households

Waste Equipment Disposal and Data Privacy

Instructions for proper disposal of electronic waste and removing personal data before discarding.

Battery and Lamp Disposal Guidelines

Instructions for separating and disposing of waste batteries, rechargeable batteries, and lamps.

Returning Waste Equipment Options

Information on options for returning waste equipment to collection points or take-back locations.

Data Deletion on Waste Equipment

A notice advising users to delete sensitive personal data from waste equipment before disposal.

Crossed-out Wheelie Bin Symbol Meaning

Explains the symbol indicating separate collection of electrical and electronic equipment.

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