Fanvil X3 User Manual

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Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809
Suzhou Tel: +86-512-6592-0605 SEA Tel: +60-3-512-21997
Document Version: 1.3
Software Version: 1.3.348
Release Date: 2015/05/15
User Manual
X3

Fanvil X3 Specifications

General

Brand	Fanvil
Model	X3
Category	Telephone
Language	English

Summary

Safety Instruction

Overview

Installation

Use PoE or external Power Adapter

Details on using Power over Ethernet (PoE) or external power adapters.

Desktop and Wall-mount Installation

Instructions for desktop and wall-mount installation of the device.

Introduction to the Phone User Interface

Keypad

Detailed explanation of the phone's keypad layout and functions.

Using Handset / Hands-free Speaker / Headphone

Guide on using the handset, speaker, and headphone for calls.

Screen User Interface

Explanation of the device's screen layout and status indicators.

Web Portal

How to access and use the device's web portal for management.

Setting Up

Configuration Wizard

Step-by-step guide for initial device configuration using the wizard.

Network Configuration

Details on configuring network connection modes (DHCP, Static IP, PPPoE).

Line Configurations

How to configure individual phone lines for service.

Line Attachment

How to bind multiple lines to a single telephony service account.

Using the Phone

Making Phone Calls

Guide on the process of initiating and receiving phone calls.

Make / Receive Second Call

How to manage multiple concurrent calls on the device.

Join / Split Two Calls (3-way Local Conference)

Steps for creating and managing 3-way conference calls.

Call Transfer

Methods for transferring calls to other parties.

Check Call Connection Quality

How to check the quality of the audio transmission during calls.

Using Phonebook

Guide on managing contacts and using the phonebook feature.

Contact Search (Intelli-Match)

Using the Intelli-Match feature for quick contact searching.

Add / Edit / Delete Contact

Steps for adding, editing, and removing contacts from the phonebook.

Add / Edit / Delete Group

How to manage contact groups within the phonebook.

Browse and Add / Remove Contacts in Group

Managing contacts within specific groups.

Using Cloud Phonebook

How to access and use cloud-based phonebook services.

Configure Cloud Phonebook

Steps to configure cloud phonebook settings with URL and authentication.

Call Logs

How to view and manage call history records.

Voice Message

How to receive and manage voice message notifications.

Do-Not-Disturb

Enabling and disabling the Do-Not-Disturb (DND) feature.

Auto-Answering

How to enable and configure the auto-answering feature.

Call Forward

Setting up call forwarding based on different conditions.

Phone Settings

Adjust Audio Volume

How to adjust the audio volume levels for different modes.

Set Ring Tone Volume and Type

Configuring ringtone volume and selecting ring types.

Adjust LCD Contrast

Adjusting the screen's LCD contrast for better visibility.

Set Device Time/Date

Setting the device's time and date, including NTP synchronization.

Menu Settings

Configuring menu tips and display type (icon or text).

Reboot the Device

Steps to reboot the phone device.

Reset to Factory Default

How to reset the device to its original factory settings.

Web Portal

Web Portal Authentication and User Privileges

Details on logging into the web portal and user access levels.

Web Call

Making and receiving calls directly through the web portal.

SYSTEM / Information

Retrieving system information such as model, hardware, and software versions.

SYSTEM / User Profiles

Managing user accounts and their web authentication passwords.

SYSTEM / Configurations

Exporting or importing device configurations and resetting to factory default.

SYSTEM / Upgrade

Procedures for upgrading the phone's software.

SYSTEM / Auto Provision

Settings for easy deployment and management of devices in bulk.

SYSTEM / Tools

Tools for identifying issues and troubleshooting problems.

Syslog

Enabling and configuring syslog for log message collection.

Network Packet Capture

Capturing network packets for issue analysis.

Screenshot

Taking screenshots of the device screen for documentation or support.

Reboot

How to reboot the phone device.

NETWORK / Basic

Configuring basic network connection types and parameters.

NETWORK / Advanced

Advanced network settings for service quality enhancement.

NETWORK / VPN

Configuring Virtual Private Network (VPN) connections.

LINES / Line1| Line2

Configuring settings for Line 1 and Line 2.

LINES / Common Settings

Common settings for lines, including SIP and STUN configurations.

PHONE / Features

Configuring common phone features like call waiting and intercom.

PHONE / Audio

Adjusting audio settings, including tone standards and volume.

PHONE / Time/Date

Configuring device time and date settings.

PHONEBOOK / Contacts

Managing contacts, adding, deleting, editing, and sorting.

PHONEBOOK / Cloud Phonebook

How to access and use cloud-based phonebook services.

PHONEBOOK / Blacklist

Blocking incoming or outgoing calls by number or prefix.

PHONEBOOK / Advanced

Advanced phonebook management, including import/export and group creation.

CALL LOGS

Browsing, ordering, and filtering call log records.

HELP / Screen Menu

Overview of the device's screen menu architecture.

HELP / Icon Description

Explanation and illustration of device icons.

Advanced Features

User Profile

Creating and managing user accounts and profiles.

Set Device Access Privilege Restriction - User PIN

Setting a PIN for device access and privilege restriction.

VPN

Configuring Virtual Private Network (VPN) connections.

L2TP

Steps to establish an L2TP VPN connection.

OpenVPN

Steps to establish an OpenVPN connection using configuration files.

Trouble Shooting

Get Device System Information

How to retrieve system information for troubleshooting.

Upgrade to the latest software

Procedures for checking and installing software updates.

Reboot Device

Steps to reboot the device.

Reset Device to Factory Default

How to reset the device to factory default settings.

Network Packets Capture

Capturing network packets for issue analysis.

Entering Post Mode and Recover System Image

Steps to recover the system image if the device fails to boot.

Common Trouble Cases

Solutions for common issues like device not booting or registering.

Appendix I - Screen Menu Tree

Appendix II - Icon Illustration

Appendix III – Text Input from Keypad

Appendix IV - Line LED Definition