44
CODE
ALARM
DESCRIPTION POSSIBLE CAUSE SOLUTION
Er41
The minimum air ow was not
reached during the ‘Check-up’
stage
• There could be an issue with
the smoke outlet
• The air inlet could be partially
or fully blocked, or has become
channelled and a lot of load is
being lost
• Dirty brazier
• The heater is taking in air from
an unexpected inlet: open or
poorly closed door, hopper
empty of wood pellets etc.
• The smoke ducts inside the
heater are dirty
• The smoke extractor has lost
power
• Problems with the ow sensor
or its connection (the Sond
message will appear)
Review all the possibilities
mentioned for Er02
Check the heater and the
installation
Check the cleanliness of the
heater and the smoke outlet
In the event that this alarm repeats
frequently or cannot be turned
o, notify the Technical Support
Service
Er42
Excessive air ow during the
‘Check-up’ stage
• This could occur if the chimney
ue is excessive or if air is
being forced in for combustion.
Review and correct the installation
In the event that this alarm repeats
frequently or cannot be turned
o, notify the Technical Support
Service
With the help of this table of alarms, the user is able to locate the reason behind the error that has occurred.
Once the aforementioned cause has been found and corrected, the alarm must be reset to allow the heater to be
turned on again.
RESETTING THE ALARMS:
• When any alarm is generated the heater will turn itself o.
• The alarm cannot be reset until the heater is fully turned o.
• Once turned o, it is necessary to wait until `Alt´appears on the upper display and then
long press so that the active alarm is reset.
• Once the alarm has been reset, it is advisible to turn o the heater for a few seconds with
the rear switch.
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