Ferno 50-E - 11 Limited Warranty; 12 Ferno Customer Relations

© Ferno-Washington, Inc. 234-3257-01 December, 2004 39
Ferno Model 50-E
12 - FERNO CUSTOMER RELATIONS
Customer relations and product support are important
aspects of each Ferno product. Please have the serial
number of your stretcher and stretcher top available
when calling your distributor and include it in all written
communications.
In Australia, for assistance with the stretcher contact
Ferno Customer Relations below:
Ferno Australia
11 Johnstone Road
Brendale, Queensland 4500
Internet .......................... www.ferno.com.au
E-mail .............................. info.ferno.com.au
Phone................................... (07) 3205.5055
Fax....................................... (07) 3881.1125
Outside Australia, for assistance with the stretcher
please contact your Ferno distributor, or Ferno
Customer Relations below:
Telephone (Worldwide) .... +1.937.382.1451
Fax (Outside U.S.A.) ........ +1.937.382.6569
Internet ................................ www.ferno.com
11 - LIMITED WARRANTY
Limited Warranty Summary
Ferno-Washington, Inc. (Ferno), warrants the products we manufacture to be free from defects in material and
workmanship for one year except as follows:
(A) External finishes (gelcoat, decals, paint, etc.) are warranted for 90 days.
(B) Soft goods (webbing, vinyl, fabric, foam, etc.) are warranted for 90 days.
(C) Repairs and services are warranted for 90 days or until the end of the time period(s) above, whichever comes last.
This limited warranty applies when you use and care for the product properly. If the product is not used and cared
for properly, the warranty is void. The warranty period begins the day the product is shipped from Ferno or the day
you receive it if you have proof of the delivery date. Shipping charges are not covered by the limited warranty. We
are not liable for shipping damages or damages sustained through using the product.
Limited Warranty Obligation
If a product or part is proven to be defective, Ferno will repair or replace it. At our option, we will refund the
product’s purchase price. The purchaser accepts these terms in lieu of all damages.
This is a summary of the limited warranty. The actual terms and conditions of the limited warranty, and the
limitations of liability and disclaimers, are available upon request by calling 800.733.3766 or 937.382.1451.
Warranty, Customer Relations
Serial Number ________________________
Serial Number ________________________