FIK-IR3-HD User Manual Doc. No. 06-932.02
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5.4 Troubleshooting
In case of problem in the operation of the detector, please consult with the following table before calling for
help:
Table 5 - Troubleshooting Guide
Fault Relay is open
Current output at 0mA
•
connected to the detector.
• Check power polarity.
• Check wiring in the detector.
Fault Relay is open
Current output at 0mA
Check the voltage between the
“24VDC (+)” and “24VDC (-)”
terminals to verify that it is in the
allowed range (see section 6.3).
Fault Relay is open
0–20mA at 2mA
•
• Restart the detector (by turning
the power off and then back on).
Detector is in alarm latch mode
Restart the detector (by turning the
power off and then back on).
current output is at 20mA
Detector is exposed to a flame
•
• If caused by “friendly fire”,
reposition the detector so that it
is not affected by it.
Fault Relay closed.
No analog Video.
•
configured properly
• Wiring problem
•
Make sure the “Video Analog
Output” setting is configured to
NTSC or PAL (according to the
CCTV system used).
• Check video wiring and polarity.
Fault Relay closed. No
digital Video (through
ethernet)
Wiring or software problem
•
Check wiring and polarity.
• Check ONVIF Client software.