English Customer Service: 1-844-
FIRMAN1Page 23
Engine is running, but no
AC output is available.
1. Circuit breaker is open.
2. Fault in generator.
3. Poor connection or defective cord set.
4. Connected device is bad.
1. Reset circuit breaker.
2. Contact authorized service facility.
3. Check and repair.
4. Connect another device that is in
good condition.
Engine runs good at no-
load but “bogs down”
when loads are connected.
1. Short circuit in a connected load.
2. Engine speed is too slow.
3. Generator is overloaded.
4. Shorted generator circuit.
1. Disconnect shorted electrical load.
2. Contact authorized service facility.
3. See Don't Overload Generator
4. Contact authorized service facility.
5. Clogged or dirty fuel filter.
5. Clean or replace fuel filter.
Engine will not start;
starts and runs rough or
shuts down when
running.
1. Engine switch set to OFF (O)
position.
2. Fuel shutoff lever is in OFF (O)
position.
3. Low oil level.
4. Dirty air cleaner.
5. Out of fuel.
6. Stale fuel.
7. Spark plug wire not connected to
spark plug.
8. Bad spark plug.
9. Water in fuel.
10. Flooded.
11. Excessively rich fuel mixture.
12. Intake valve stuck open or closed.
13. Engine has lost compression.
14. Clogged or dirty fuel filter.
15. Starting battery may have in
sufficient charge.
1. Set engine switch to ON (l) position.
2. Move fuel shutoff lever to ON (l)
position.
3. Fill crankcase to proper level or
place generator on level surface.
4. Clean or replace air cleaner.
5. Fill fuel tank.
6. Drain fuel tank and carburetor; fill
with fresh fuel.
7. Connect wire to spark plug.
8. Replace spark plug.
9. Drain gas tank and carburetor; fill
with fresh fuel.
10. Wait 5 minutes and re-crank engine.
11. Contact authorized service facility.
12. Contact authorized service facility.
13. Contact authorized service facility.
14. Clean or replace fuel filter.
15. Check battery output and charge
battery as necessary.
1. Load is too high.
2. Dirty air filter.
3. Clogged or dirty fuel filter.
4. Clogged spark arrester.
1. Don't Overload Generator 2.
Replace air filter.
3. Clean or replace fuel filter.
4. Clean or replace spark arrester.
1. Carburetor is running too rich or too
lean.
2. Clogged or dirty fuel filter.
1. Contact authorized service facility.
2. Clean or replace fuel filter.