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Installing Fitbit Connect and pairing your tracker
1. Plug your wireless sync dongle into your computer’s USB port and have your
charged tracker nearby.
2. Go to the folder containing the file you downloaded and look for the
installation program:
- For Mac: Install Fitbit Connect.pkg
- For Windows: FitbitConnect_Win.exe
3. Double-click the file name to install Fitbit Connect.
4. Follow the brief onscreen instructions to finish setting up. You’re ready to get
moving.
Syncing wirelessly using your computer
Now that Fitbit Connect is installed, your Fitbit Charge HR will automatically and
wirelessly sync with your computer every 20 minutes or so if the following
requirements are met:
• Your Fitbit Charge HR is within 15-20 feet of your computer and has new data
to upload (meaning if you haven’t moved, an automatic sync won’t occur).
• Your computer is powered on, awake, and connected to the Internet.
• The wireless sync dongle is inserted into a USB port and is recognized by the
computer.
To manually synchronize your Fitbit Charge HR with your dashboard, click the Fitbit
Connect icon on your computer (located near the date and time) and click Sync
Now.