FLIR ORION SC7000 User Manual

Advanced Thermal Solutions
ORION SC7000 User Manual
DCOO5U-F ORION SC7000 User Manual Page 34
9.2. How to contact after sales service?
Before contacting the after sales service or your representative, note the serial
number located on the camera. A FLIR engineer will discuss the procedure with
you.
FLIR after sales service is reachable at the address:
customer@flir.fr
Altair Image presents lot
of noise
Is your scene adapted to the temperature range
in use? (eg. : wall at 20°C with a range of 100 -
350°C)
No  Adjust the temperature range.
Yes  Is the optical path clean ? (lens, filter,
elements between the scene and the
camera)
No  Be careful that your measurement will
not be coherent.
Yes  Contact FLIR After Sales Service
Defect of image (mosaic)
in corners
Bad quality of NUC or search criteria of Bad
pixels too severe. Remake NUC and BPR.
The problem is solved?
No  Contact FLIR After Sales Service
Strongly concentric image
Do a 1 point NUC to eliminate the Narcissus
effect due to the filter. The problem is solved?
Yes  The emissivity of the filmed object is too
low (< 0,75). To give angle with the object with
respect to the camera to remove a Narcissus
effect (the detector is seen by reflection on the
object)
And/or paint the object filmed with a coat of
very good emissivity paint
The image shows bubbles
or honey comb structure
The detector had been exposed to strong visible
light. Store the camera in its case with the lens
cover until the pattern disappear. It can take
from a couple of hour to up to few days,
depending on the exposition.
The problem is solved?
No Contact FLIR After Sales Service

FLIR ORION SC7000 Specifications

General

Brand	FLIR
Model	ORION SC7000
Category	Digital Camera
Language	English