FLEX User Instruction – 21TEM14546 EN
Page 17 of 43
4 Packaging, Lifting and Storage
4.1 Consignment receipt
Immediately after receipt of the products, customer should verify that the goods received
exactly match the delivery/shipping documents, and that there has been no damage in
transportation. Any shortage or damage must be reported immediately to Flowserve and must
be received in writing within one month of receipt of the goods. Later claims cannot be
accepted.
The following symbols are used to label the packaging:
This side up Fragile
Keep dry Protect from direct sunlight
Center of gravity Do not use hooks
Attachment point
4.2 Unpacking
The FLEX and its associated equipment are carefully inspected at the factory prior to shipment to
ensure quality compliance. Customer should visually inspect the goods on arrival and report
any irregularities or damage to the carrier immediately.
The condition of the skid and covering is indicative of the way the shipment was handled.
Broken skids, torn covering, bent hold-down bolts, broken straps, etc., indicate rough handling.
The protective covers on the FLEX nozzles should be in place and undamaged.
Take care when removing crating, coverings, and strapping in order not to damage any
equipment and/or the FLEX’s finish.
Inspect all crates, boxes, or wrappings for any accessories or spare parts that may be packed
separately with the equipment or attached to the side wall of the box or equipment.
Each FLEX has a unique serial number. Check that this number corresponds with that advised
and always refer to this number in correspondence as well as when ordering spare parts or
further accessories.
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