C SERIES USER’S MANUAL
33
Chapter Eight Troubleshooting
8.1 Question: Will the character below 1CM be deformed?
Answer: when graving small characters, please set sharp-angle compensation in the software,
for example, in ArtCut plotting software:
1、Click “Plotting Output” once, a plotting output will pop up.
2、Click “Set” once, a plotting output picture will pop up
3、Click “Compensation Setting”, a dialog box will pop up
4、Select “Sharp-angel Compensation”, adjust the value to required lever.
The compensation ranges within 0.1-0.9, more often we set it to be 0.35. in
addition, the plotting speed of the cutter shall be set below 200.
8.2 Question: why does zigzag happen to the cutter?
Answer: to cut small glossy character with high requirement for precision, the speed shall not
exceed 200. In most cases, the speed at the shift 200-400 is favorable. To cut big
characters of large quantity with shortest time, the speed can be 500, but since step
distance of motor is so long that evidence zigzag occur. Therefore, you should set the
speed to specification situation.
8.3 Question: why do the paper deviate when it runs by a large margin?
Answer: the paper feed bracket containing paper roll shall be completely parallel to
paperweight wheel, for big roll of materials, loosen it prior graving to prevent
excessive obstruction when plotting or graving. For the machine with four
paperweight wheels, when plotting big image or characters back and forth, use the
two paperweights wheels at sides instead of press the four down simultaneously.
Unequal abrasion of the two wheels also may result in deviation of the paper, in worse
case replacing wheels is needed.
Note: The paperweight wheels should press on the axis of bearing Y rotation, instead of
pressing the seat of bearing Y.
8.4 Question: why does lock up happen in plotting output?
Answer: 1, exterior input voltage is too low, the plotter will restart thus lock up happen
2、When disturbance of exterior input voltage is too high, lock up may happen,
to resolve it you can use purified regulated power source
8.5 Question: why does the machine feel tingle?
Answer: the machine might be improperly grounded, make sure central line of the power
source grounded
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