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EN
TROUBLESHOOTING
Selector knob is lit or does not respond
Cause Remedy
Software problem. Disconnect the power supply from the M-Box for at least 10 seconds.
The cable connector of the tap is not
correctly connected.
Plug the cable connector into the M-Box securely.
The wall plug socket has no power
supply.
Check the electricity grid and repair the interruption.
The electricity group has failed due to an excessive load. The boiler
cannot be connected to the same electricity group as a dishwasher.
The cable or connector of the tap is
damaged or defective.
Contact Franke.
The power supply to the M-Box is
defective.
Contact Franke.
The M-Box is defective. Contact Franke.
Water leaks
Cause Remedy
Connection leaking Inspect the coupling(s) and re tighten, if necessary
Hose(s) leaking Inspect the hose(s) and replace the leaking hose(s)
Boiler leaking
Remove the plug of the boiler from the wall plug socket. Shut off the
water supply. Contact Franke.
Tap leaking Shut off the water supply. Contact Franke.
M-Box leaking
Remove the plug of the M-Box and the boiler from the wall plug
socket. Shut off the water supply. Contact Franke.
Tap supplies no water
Cause Remedy
Hose(s) kinked Inspect the hose(s) and straighten the kinked hose(s)
The main water valve is closed Open the main water valve
The stop valve in the kitchen cabinet
is closed
Open the stop valve.
Filter not installed in M-Box Install filter in the M-Box.
Tap supplies no boiling water
Cause Remedy
Hose(s) kinked Inspect the hose(s) and straighten the kinked hose(s)
The M-Box is defective Contact Franke.
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