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How do I perform a Reset?
Using the reset button: Remove the back cover. Make sure the battery is installed and your T9
is on. Press down the reset button for 3 seconds and release. Then, your T9 will perform the
reset and restart automatically.
How do I perform a Factory Reset?
Using Mobile Hotspot Homepage: Connect to your T9 and then open Mobile Hotspot home
page (http://mobile.hotspot, or, http://192.168.0.1). Select Settings > Mobile Network >
Advanced and Click Factory Reset.
I cannot connect to Wi-Fi after changing Wi-Fi password.
Your Wi-Fi devices save the previously used Wi-Fi names associated with the passwords used
to access the Wi-Fi name. When you change the Wi-Fi password only for your T9 and keep the
same Wi-Fi Name, the devices try to connect to your T9 using the Wi-Fi name and previous Wi-
Fi password saved, causing Wi-Fi authentication error.
I cannot access the http://mobile.hotspot.
Ensure that Wi-Fi connection is enabled on your device and that you have selected the correct
Wi-Fi name (SSID) for your T9 connection. Also, make certain that you are entering the correct
full URL address as http://mobile.hotspot. If this URL address does not work, try the IP address
http://192.168.0.1.
I cannot log into http://mobile.hotspot.
Ensure that you are entering the correct Mobile Hotspot password to sign in. The default
Mobile Hotspot login password is “admin” unless you have previously changed. If you have
forgotten your password, reset your device by pressing the Reset button next to the battery
slot.
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