Frigomat G30 - Troubleshooting

ENGLISH - 24
8 TROUBLESHOOTING
PROBLEM
PROBABLE CAUSES
REMEDIES
The machine does not
start
(ON/OFF button active
with green LED).
Master switch open.
Close the switch.
Lid raised or not assembled.
Lower the lid and/or check that it is
assembled correctly.
No door.
Assemble the door on the machine.
Incorrect power supply.
Check power supply.
Selector switch at “0”.
Turn the selector to position 1.
The compressor
functions intermittently
from the first batch
freezing phases.
Air-cooled machines: air condenser
dirty or fan faulty.
Clean the condenser with a brush and
make sure the fan works properly.
Water-cooled machines: no
condensation water.
Make sure there is water in the water
system to which the machine is connected.
Check the cocks.
The batch freezing times
lengthen and/or the ice-
cream appears wet.
Slight condensation.
Check that there is at least 30 cm (mod. air)
between the rear panel of the machine and
the wall or other obstacles.
High room temperature.
Check that the room temperature does not
exceed 32°C.
High liquid mixture temperature.
Maximum machine production is obtained
with a liquid mixture at 4°C. Using mixtures
at higher temperatures means that batch
freezing times are lengthened: this is
normal and does not constitute an anomaly.
Worn scrapers.
Check wear and replace them if necessary.
Refrigeration system anomaly.
Contact the technician.
Unbalanced mixture or incorrect
amount introduced.
Check that the amount of mixture
introduced is correct and that it is balanced
properly.
The product is too soft.
Insufficient batch freezing time.
Select a longer time on the timer.
The product is too hard.
Excessive batch freezing time.
Select a shorter time on the timer.
The machine becomes
noisy during batch
freezing.
Presence of ice on the cylinder wall.
The ice-cream is ready to be extracted.
Check that the quantity introduced into the
cylinder is not lower than the minimum
allowed.
The machine does not
extract the ice-cream.
The selector switch is not on
position 2.
Turn the selector to position 2.
The selector switch is on position 2
but the beater turns in the opposite
direction.
Invert the phases in the plug.
(Contact the technician).