Fuji Xerox ApeosPort-V C3320 Administrator's Guide

14 Problem Solving
504
Problem Solving
14
118-310
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
118-311
[Cause] An error occurred during software processing.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
121-310
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
121-311
[Cause] An error occurred between the machine and the device connected.
[Remedy] Once IC Card Reader (optional) is connected to the machine, the machine
automatically changes the [Passcode Entry for Smart Card Login] setting to [On] under
[Tools] > [Authentication/Security Settings] > [Authentication] > [Passcode Policy].
Change the setting as required.
121-312
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch on the machine power without connecting the device for EP system, and then set
[Login Type] to any option other than [Login to Remote Accounts] under [Tools] >
[Authentication/Security Settings] > [Authentication].
121-313
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch on the machine power without connecting the device for EP system, and then set
[Login Type] to any option other than [Login to Remote Accounts] under [Tools] >
[Authentication/Security Settings] > [Authentication].
121-314
121-316
121-317
121-318
121-319
121-320
121-321
121-322
121-323
121-324
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
121-325
[Cause] The machine detects unacceptable combination.
The unacceptable combination are as follows:
z
Both the USB IC card reader and the EP related equipment are used
z
[Login to Local Accounts] is set to [Login Type]
z
[Smart Card or Control Panel Login] is set to [When Smart Card Reader is Connected]
[Remedy] Take one of the following measures:
z
When both Smart Card and Control Panel Login are not used, the setting of [When
Smart Card Reader is Connected] will be automatically changed to [Smart Card
Login]. No measure is required.
z
When only the USB IC card reader is connected to the machine and both Smart Card
and Control Panel Login are used, contact our Customer Support Center.
Error Code Cause and Remedy

Fuji Xerox ApeosPort-V C3320 Specifications

General

Brand	Fuji Xerox
Model	ApeosPort-V C3320
Category	All in One Printer
Language	English