Trouble during Copying
451
Problem Solving
15
Unable to copy
with the specified
size.
The document glass or the
document cover is dirty.
Clean the document glass or the document
cover.
Refer to "Cleaning the Document Cover and Document
Glass" (P.94).
The document is a
transparent type such as a
transparency film.
Place a white sheet of paper on top of the
document when copying.
The document is misaligned. Load the document correctly.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
The document guides on the
document feeder are not set
in the correct positions.
Load the document correctly, and align the
document guides to the document.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
The document is a non-
standard size.
Specify the document size, and then copy.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
The document is folded. Flatten the curl and load the document
again.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
Unable to copy in
color.
[Output Color] is set to [Black
& White].
Set [Output Color] to [Auto Detect] or [Color].
Refer to "3 Copy" > "Copy" > "Output Color (Selecting
the Color for Copying)" in the User Guide.
The document
edges are missing
on the copy.
The document is larger than
the printable area.
Adjust [Reduce/Enlarge] to copy the
document smaller.
Outputs are not
stapled.
The Finisher is not attached. The Finisher is required to staple. Install the
Finisher, or change the print option settings
to cancel stapling.
The number of pages to be
stapled exceeds the
maximum number for
stapling.
Reduce the number of papers to be less than
the maximum number for stapling.
The maximum number of pages for stapling varies
depending on the used finisher. For more information,
refer to "The Paper Type and the Number of Sheets
That Can Be Stapled" (P.662).
Symptom Cause Remedy
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