Fuji Xerox DocuCentre-V C5580 Administrator's Guide

Trouble during Faxing
457
Problem Solving
15
Unable to
communicate (IP
fax (SIP))
The IP address is incorrect. Set a correct IP address, subnet mask, and
gateway address on the machine.
The SIP user name is
incorrect.
Set a correct SIP user name in the machine.
The correct IP address of a
SIP server is not set in the
machine.
Set a correct IP address of the SIP server on
the machine.
The specified SIP server in a
network is not active.
Consult your network administrator on the
SIP server condition.
Registration of the machine
information to a SIP server
failed.
Turn the machine off and then on.
The IP fax (SIP) machine of
the recipient is abnormal.
The data cannot be sent if the IP fax (SIP)
machine of the recipient is turned off. Call
the recipient to confirm the machine
condition.
The method for specifying
the recipient is incorrect.
Specify the following recipient information:

Neither a SIP server nor a VoIP gateway is
used
Specify "SIP user name@IP address" in
[Recipient].

Only a SIP server is used
Specify "SIP user name" or "telephone
number" in [Recipient].

Only VoIP gateway is used
Specify "telephone number" in [Recipient].

Both SIP server and VoIP gateway are
used.
Specify "SIP user name" or "telephone
number" in [Recipient].
You are using a feature such
as the polling feature that is
not supported by the
destination fax.
Confirm whether the destination fax supports
the feature.
Symptom Cause Remedy

Fuji Xerox DocuCentre-V C5580 Specifications

General

Brand	Fuji Xerox
Model	DocuCentre-V C5580
Category	All in One Printer
Language	English