Troubleshooting 219
NOTE:
• As for the following message, which does not include an error code, refer to the table below for the solution.
091-441 The printer has exceeded its service life or the settings have been changed to continue
using it. The quality of printouts will degrade if the printer continues to be used.
See also:
• "Machine Life" on page 173
092-651 Turn off the printer, and then on. If this does not solve the problem, contact our local
representative office or authorized dealer.
See also:
• "Online Services" on page 247
092-661
116-314 Turn off the printer, and then on. If this does not solve the problem, contact our local
representative office or authorized dealer.
See also:
• "Online Services" on page 247
116-355
116-720 Press the button to cancel the current job. Retry when the printer does not process
any job.
124-333 Turn off the printer, and then on. If this does not solve the problem, contact our local
representative office or authorized dealer.
See also:
• "Online Services" on page 247
191-310 Although the service life of your printer has been over and the printer stopped running,
you can still use the printer by pressing the (Back) button and the button at the
same time. However, continuous use of the printer will degrade the print quality.
See also:
• "Machine Life" on page 173
191-311 The life of your printer has been over and you can no longer use the printer.
Error Message What You Can Do
Load Paper
Press OK
AAAA
BBBB
AAAAA: Paper size
BBBBB: Paper Type
Check and clear the paper path, load the paper, and then press the
button to clear the message.
See also:
• "Clearing Paper Jams From the Front of the Printer" on page 193
Error Code What You Can Do
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