Troubleshooting and tips
10600690568, edition 1 71
The external monitor is blank or the image is
unstable
The wrong external monitor has been selected or the wrong screen resolution has been set for the
application programme.
► End the application programme under Windows with Alt + F4 . If the fault continues to occur
after ending the programme, switch over to the notebook's internal LCD screen with Fn +
F3 . Change the following setting:
► Select the correct monitor or set the correct screen resolution.
– Setting the screen resolution: Select Start - Control Panel - Appearance and Themes -
Advanced - screen resolution and then the screen resolution you require.
– Selecting the monitor: Select the correct monitor under Start - Control Panel - Appearance
and Themes - Display - Settings - Advanced - Display.
The notebook cannot be started
The battery is not installed correctly
► Switch the notebook off.
► Check whether the battery is installed correctly in its compartment.
► Switch the notebook on.
The battery is dead
► Charge the battery.
Or
► Install a charged battery.
Or
► Connect the mains adapter to the notebook.
The mains adapter is not connected correctly
► Switch the notebook off.
► Check whether the mains adapter is connected correctly to the notebook.
► Switch the notebook on.
The notebook stops working
The notebook is in Standby or Suspend mode
► Reactivate the notebook by pressing a key (Standby mode) or by switching it back on (Suspend
mode).
An application programme has caused the malfunction
► Close the application programme or restart the notebook by switching it on/off or with a warm
boot.
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