Troubleshooting and tips
18 - English 10600690566, edition 1
The battery is dead
► Charge the battery.
Or
► Install a charged battery.
Or
► Connect the mains adapter to the notebook.
The printer does not print
► Make sure that the printer is switched on and is on-line (see the manuals supplied with the
printer).
► Check that the cable connecting the notebook and the printer is connected properly.
► Check whether the correct printer driver is loaded (see printer documentation).
The DVD film does not continue to play
Should the picture freeze when playing some DVD films, deactivate the accelerated hardware
decryption (it is activated in the default setting; this can be recognised from the checkmark in the
corresponding checkbox).
► Open the drive tray.
► Place the DVD in the drive tray with the label facing upwards.
► Push in the drive tray until you feel it lock into place.
► Wait until the WinDVD starts.
► Press the right mouse button or touchpad key.
A context menu appears.
► Click on Configuration and then on Video.
► Click on the checkmark in the checkbox of Hardware Acceleration.
The checkmark disappears.
► Click on OK.
The function is now deactivated.
Acoustic warnings
A beep sounds every few seconds
The battery is almost flat.
► Charge the battery.
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