Fujitsu CELSIUS H5511 - SmartCard Troubleshooting; SmartCard Reader Not Recognized; SmartCard PIN Forgotten

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Troubleshooting and tips

SmartCard lost

Cause

Troubleshooting

SmartCard lost ► If you are working in a network, contact your

system administrator, who can boot up your

notebook with a Supervisor SmartCard.

68 Fujitsu

Main Page

Table of Contents7
Innovative Technology11
Further Information11
Notational Conventions12
Ports and Controls13
Fujitsu Celsius H551113
Important Notes16
Safety Notes16
Additional Safety Notes for Devices with Wireless Components17
Energy Saving17
Energy Saving under Windows17
Travelling with Your Notebook18
Before You Travel18
Notebook: Transporting18
Cleaning the Notebook19
If Liquid Is Accidentally Spilled on the Notebook During Use19
First-Time Setup of Your Device20
Unpacking and Checking the Device20
Selecting a Location21
Mains Adapter Connecting21
Switching on the Device for the First Time22
Working with the Notebook23
Status Indicators23
Switching on the Notebook25
Switching off the Notebook25
Keyboard26
Separate Number Block28
Function Keys and Key Combinations28
F-Lock Setting30
Keyboard with Background Lighting (Optional)30
Country and Keyboard Settings31
Touchpad and Touchpad Buttons32
Moving the Pointer32
Selecting an Item32
Executing Commands32
Dragging Items33
LCD Screen33
Webcam34
Rechargeable Battery35
Charging, Caring for and Maintaining the Battery35
Switch the Battery off and on36
Using the Power-Management Features37
Adjusting Fan Control38
Memory Cards39
Supported Format39
Inserting the Memory Card39
Removing the Memory Card39
Loudspeakers and Microphones40
SIM Card (Configuration Dependent)41
Inserting the SIM Card41
Removing a SIM Card42
Wireless Components Wireless LAN / Bluetooth / LTE (Optional)43
Switching the Wireless Components on and off43
Setting up WLAN Access43
Access Via LTE (Optional)43
Ethernet and LAN44
Graphics Exclusively44
Your USB Thunderbolt™ Port Replicator (Optional)45
Ports on the Thunderbolt™ Port Replicator45
Setting up the Port Replicator46
Connecting the Power Adapter to the Thunderbolt™ Port Replicator46
Connecting the Notebook to the Thunderbolt™ Port Replicator47
Switching on the Notebook Via the Thunderbolt™ Port Replicator48
Disconnecting the Notebook from the Thunderbolt™ Port Replicator48
Security Functions49
Configuring the Fingerprint Sensor49
Configuring the Palm Vein Sensor50
Using the Security Lock50
Configuring Password Protection in BIOS Setup Utility51
Protecting BIOS Setup Utility (Supervisor and User Password)51
Password Protection for Booting of the Operating System53
Password Protection for the Memory Module53
Smartcard Reader54
Inserting the Smartcard54
Connecting External Devices55
Connecting an External Monitor55
Connecting USB Devices56
USB Port Intel® Thunderbolt TM 4 with Charging Function and Display Port (USB Type-C)57
USB Port with Charging Function (Anytime USB Charge)58
How to Remove USB Devices Correctly58
Headset Port59
Removing and Installing Components During Servicing60
Settings in BIOS Setup Utility61
Starting the BIOS Setup Utility61
Operating the BIOS Setup Utility62
Exiting BIOS Setup Utility63
Exit Saving Changes - Save Changes and Exit BIOS Setup Utility63
Exit Discarding Changes - Discard Changes and Exit BIOS Setup Utility63
Load Setup Defaults - Copy Standard Entries63
Discard Changes - Discard Changes Without Exiting the BIOS Setup Utility63
Save Changes - Save Changes Without Exiting the BIOS Setup Utility63
Save Changes and Power off63
Erase Disk64
Configuring RAID Data Storage65
Intel Irst/VMD Driver Pack65
Switch on VDM Controller65
Management66
Option 2: Intel® Optane® Memory and Storage Management66
Troubleshooting and Tips67
Help if Problems Occur67
Recovering Memory Module Content from the Recovery DVD68
Restoring the System under Windows68
The Notebook's Date or Time Is Incorrect68
The Notebook's LCD Screen Remains Blank69
The LCD Screen Is Difficult to Read69
The External Monitor Remains Blank69
The External Monitor Is Blank or the Image Is Unstable70
The Notebook Cannot be Started70
The Notebook Stops Working70
The Printer Does Not Print71
The Wireless Connection to a Network Does Not Work71
Smartcard Reader Is Not Recognised71
Smartcard PIN Forgotten71
Smartcard Lost72
Error Messages on the Screen73
Technical Data75
Notebook Computer75
Rechargeable Battery75
Mains Adapter (Notebook Computer)76
Mains Adaptor (Thunderbolt™ Port Replicator, Optional)76
Manufacturer's Notes77
Disposal and Recycling77
TCO Certified77
Other Certification Markings77
Index78

Fujitsu CELSIUS H5511 - SmartCard Troubleshooting; SmartCard Reader Not Recognized; SmartCard PIN Forgotten

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