Troubleshooting and tips
Fujitsu Technology Solutions 31
Cause Troubleshooting
Wrong monitor has been set under
Windows XP
► Restart the device.
► Press F8 while the system is booting.
Either the Windows Advanced Start Options menu or the
menu for selecting the operating system appears.
► If the menu for selecting the operating system
appears, press F8 .
► Select Safe Mode or Safe Mode with Network.
► Set the correct values for the attached monitor as
described in the operating manual of the monitor by
selecting Start - Settings - Control Panel - Display and
then the Appearance, Themes, Settings tabs.
Wrong monitor has been set under
Windows 7
► Restart the device.
► Press F8 while the system is booting.
Either the Windows Advanced Start Options menu or the
menu for selecting the operating system appears.
► If the menu for selecting the operating system
appears, press F8 .
► Select Safe Mode or Safe Mode with Network.
► Select Start – Control Panel – Appearance and Themes
– Display to set the correct values for the connected
monitor, as explained in the monitor instructions.
No mouse pointer displayed on the screen
Cause Troubleshooting
The mouse is not correctly
connected.
► Shut down the operating system properly.
► Switch the device off.
► Check that the mouse cable is properly connected
to the system unit.
If you use an adapter or extension lead with the
mouse cable, check the connections.
► Make sure that only one mouse is connected.
► Switch the device on.
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