En-20
13. CUSTOMER GUIDANCE
Explain the following to the customer in accordance with the
operating manual:
Starting and stopping method, operation switching, tem-(1)
perature adjustment, timer, air fl ow switching, and other
remote control unit operations.
Air fi lter removal and cleaning, and how to use the air (2)
louvers.
Give the operating and Installation Manuals to the cus-(3)
tomer.
If the signal code is changed, explain to the customer how (4)
it changed (the system returns to signal code A when the
batteries in the remote control unit are replaced).
*(4) is applicable to using wireless remote control.
[Troubleshooting at the remote control LCD](Op-
tion)
This is possible only on the wired remote control.
[Self-diagnosis]
If an error occurs, the following display will be shown.
(“EE” will appear in the set room temperature display.)
Unit number
Error code
Ex. Self-diagnosis
SU
MO
TU
WE
TH FR
SA
Error code Error contents
01
13
26
27
Indoor signal error
00 Wired remote controller abnormal
02 Indoor room temperature sensor error
04
Indoor heat exchanger temperature sensor
(middle) error
28
Indoor heat exchanger temperature sensor (inlet)
error
09 Float switch operated
0c Outdoor discharge pipe temperature sensor error
06
Outdoor heat exchanger temperature sensor
(outlet) error
0A Outdoor temperature sensor error
0E Heat sink thermistor (Inverter) error
15 Compressor temperature sensor error
1d 2-way valve temperature sensor error
1E 3-way valve temperature sensor error
29
Outdoor heat exchanger temperature sensor
(middle) error
2d Heat sink thermistor P.F.C. error
20 Indoor manual auto switch abnormal
2A Power supply frequency detection error
17 IPM protection
18 CT error
1A Compressor location error
1b Outdoor fan error
1F Connected indoor unit abnormal
1c Outdoor unit computer communication error
2E Inverter error
12 Indoor fan abnormal
0F Discharge temperature error
24 Excessive high pressure protection on cooling
2c 4-way valve abnormal
16
Pressure switch abnormal, Pressure sensor abnormal
2b Compressor temperature error
2F Low pressure error
19 Active fi lter abnormal
25 P.F.C. circuit error
30 Refrigerant circuit address set-up error
31 Master unit, Slave unit set-up error
32 Connected the indoor number set-up error
33 P.F.C. printed circuit board error