Troubleshooting (Network Connection)
This section explains how to solve troubles you may encounter upon connecting the ScanSnap to a
computer or mobile device via wireless LAN.
l "When a Computer Is Not Connected to a Wireless LAN" (page 38)
l "When Connection to the ScanSnap Fails Even If the ScanSnap Is Connected to the Same
Wireless Access Point" (page 40)
l "Starting Wireless Setup Tool" (page 41)
For details about the troubles you may encounter and the solutions while using the ScanSnap, refer
to the following:
l "Troubleshooting" in the ScanSnap Manager Help
To display this section, right-click the ScanSnap Manager icon in the notification area
located at the far right of the taskbar, and from the displayed right-click menu, select [Help] →
[Troubleshooting].
l ScanSnap Support Site (http://scansnap.fujitsu.com/g-support/en/)
If you cannot solve the problem after referring to the above section, contact your FUJITSU scanner
dealer or an authorized FUJITSU scanner service provider.
Network Connection
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