Use & Care Manual
Models SOVB - DOVB ENGLISH
31
Solving Operational Problems
Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call.
If you still need help, follow the instructions below. When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will help us to better respond to your request.
Oven Problem Problem Solving Steps
F03 or F04 Error appear in
the display window.
A problem with latch mechanism occurred. Remove power and turn it back on again after a few
seconds. The oven should run a latch auto–test. If condition persists, note the code number
and call an authorized servicer.
Other F__ Error appear in the
display window.
Remove power and turn it back on again after a few seconds. If condition persists, note the
code number and call an authorized servicer.
The oven display stay OFF Turn off power at the main power supply (fuse or breaker box). Turn breaker back on. The oven
should reset itself and will be operable. If condition persists, call an authorized service center.
Cooling fan continues to
run after oven is turned off
The fan turns off automatically when the electronic components have cooled sufficiently.
Oven door is locked and
will not release, even after
cooling
Turn the oven off at the circuit breaker and wait a few seconds. Turn breaker back on.
The oven should reset itself and will be operable.
Oven is not heating Check the circuit breaker or fuse box to your house. Make sure there is proper electrical power
to the oven. Make sure the oven temperature has been selected.
Oven is not cooking evenly Check oven calibration. Adjust calibration if necessary (see To Set Temperature, Page 13).
Refer to cook charts for recommended rack position. Always reduce recipe temperature by
25°F (15°C) when baking with Convention Bake mode.
Oven temperature is too hot
or too cold
The oven thermostat needs adjustment. See Calibrating Oven Temperature, Page 13.
Oven light is not working
properly
Replace or reinsert the light bulb if loose or defective. See Page 29. Touching the bulb with
fingers may cause the bulb to burn out.
Oven light stays on Check for obstruction in oven door. Check to see if hinge is bent.
Cannot remove lens cover on
light
There may be a soil build-up around the lens cover. Wipe lens cover area with a clean dry
towel prior to attempting to remove the lens cover.
Oven will not Self-Clean
properly
Allow the oven to cool before running Self-Clean. Always wipe out loose soils or heavy spill-
over before running Self-Clean. If oven is badly soiled, set oven for a four-hour
Self-Clean. See Preparing the Oven to Self-Clean, Page 24.
Clock and timer are not
working properly
Make sure there is proper electrical power to the oven. See the Clock and Timer sections on
Page 12.
Excessive moisture When using Bake mode, preheat the oven first. Convection Bake and Convection Roast will
eliminate any moisture in oven (this is one of the advantages of convection).
Porcelain chips When oven racks are removed and replaced, always tilt racks upward and do not force them to
avoid chipping the porcelain.
Service Data Record
For authorized service or parts information see paragraph “Fulgor Warranty ..”.
The location of the serial tag on the product can be seen when the oven door is opened. It is located on the left side, centered
vertically just inside the oven cavity. See Page 7. Now is a good time to write this information in the space provided below.
Keep your invoice for warranty validation.
Model Number _____________Serial Number ______________________Date of Installation or Occupancy_______________
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