3-1
3. TROUBLESHOOTING
This chapter provides information on possible causes of problems you may experi-
ence with your VDR. If you still have a problem after referring to the table, contact your
dealer for further advice. Always provide the product serial number.
3.1 General Troubleshooting
Use the table below to identify the problem, cause and remedy.
3.2 Alert List
3.2.1 Alert list for BAM mode
BAM mode alerts
This equipment provides aggregated header alerts for presentation of an aggregation
on the AMS (Alert Management System). The following table shows the aggregate
header alerts along with the corresponding alert number.
*: “” indicates instance number.
The following table lists the possible alerts for this equipment.
Note: The alert IDs are based on IEC62923. Therefore, some alerts generate with the
same alert ID. When you request service, report the alert ID and title.
Problem Cause Remedy
AC LED does not light. No power from the ship’s
mains.
Check the breaker switches on
ship’s mains switchboard.
BATTERY LED does not
light.
The battery voltage is
low or no power from the
battery.
Contact your dealer.
BATTERY LED flashes. During charging of the
battery
Keep turning on the AC power
until finishing the battery charge.
The battery charge may takes
approx. six hours.
SYSTEM FAIL LED lights
in red.
System malfunction The alert number for each alert
appears in the alert list on the
RAP. For each alert's remedy,
see section 3.2.
Aggregated Alert Name Alert No.*
Lost Connection 3003,
Lost Sensor 3016,
Power fail 3023,
Audio Failure 412218,
Record Failure 412511,
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