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Chapter 16: Restoring Software
www.gateway.com
Reinstalling Windows
If your computer is not working properly, try the following options to correct
the problem:
■ Reinstalling device drivers. For more information, see “Reinstalling device
drivers” on page 221.
■ Troubleshooting. For more information, see “Troubleshooting” on
page 241.
If the options above do not correct the problem, you can use the System
Restoration Kit to reinstall Windows and other software.
Reinstalling Windows 98, Windows Me,
Windows 2000, or Windows XP
The System Restoration Kit steps you through reinstalling Windows 98,
Windows Me, Windows 2000, or Windows XP. If you are reinstalling
Windows98, WindowsMe, or WindowsXP, the System Restoration Kit
automatically reinstalls the hardware device drivers and some programs as
well. If you are reinstalling Windows 2000, reinstall the hardware device
drivers by following the instructions in “Reinstalling device drivers” on
page 221 and reinstall your programs by following the instructions in
“Reinstalling programs” on page 238. You can install the remaining programs
using the CDs that came with your computer.
To reinstall Windows and the device drivers:
1 Place Disc 2 of the System Restoration Kit in the CD/DVD drive. If you have
an additional recordable/rewritable CD drive, make sure you do not put
the System Restoration CD in it.
2 Restart the computer.
3 Follow the on-screen instructions.
Help and
Support
For more information on reinstalling Windows, click Start,
then select Help and Support or Help.
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