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Software support tools
www.gateway.com
Video
The screen is too dark
■ Adjust the brightness using the function keys.
The external monitor is not working
■ Make sure that the monitor power is turned on and that the video cable
is correctly connected.
The LCD panel has pixels that are always dark or too bright
■ This condition is normal and inherent in the TFT technology used in
active-matrix LCD screens. Gateway’s inspection standards keep these to
a minimum. If you feel these pixels are unacceptably numerous or dense
on your display, contact Gateway Technical Support to identify whether
a repair or replacement is justified based on the number of pixels affected.