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Troubleshooting
Problem Possible causes Solution
Video camera
won’t turn on
• Battery low • Charge battery
Video camera
turns o suddenly
while in operation
• Battery is discharged • Charge battery
Photo is blurred • Camera is not steady
when pictures are
takens
• Suggest using a tripod
Can’t take photos • Internal memory or
memory card is full
• The memory card is
not formatted
• Still in Playback mode
• Insert a new memory
card, or copy les to PC
and delete from memory
card
• Format the memory card
• Return to the shooting
mode
Can’t record video • No memory card or
memory card is full
• Still in Playback mode
• Insert a new memory
card, or copy les to PC
and delete from memory
card
• Return to the shooting
mode