GE Profile WPDH8800J Technical Service Guide

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Error Code Description Action
E10 Motor Comm
Interface
Communication
Problem Between
Machine Control and
Motor Drive
Check integrity of wiring and connections between main •
control and motor drive.
Clear error code and run a cycle.•
If fault persists and reappears, replace the Machine •
Control.
E11 Door Lock
E12 Door Unlock
E13 Door Open
E28 Unexpected
Door Lock Assembly
Problems
Check integrity of wiring and connections between main •
control and Door Lock mechanism.
Investigate Door Lock mechanism; check door •
microswitch operation, lock and unlock solenoid
continuity and contact integrity; replace Door Lock
mechanism if necessary.
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM:•
Replace the main control.•
E14 Overfl ow Error Overfl ow level was
reached
Check valve for any signs of leaks.•
Check integrity of Water Level Sensor. Replace if •
necessary.
E15 Open Circuit Open circuit in any of
three motor phases
detected
No speed info
present and bridge
will be turned off
immediately
Motor will coast
down
Drive will preserve
non-zero speed info
during the stop check
stage
Check integrity of wire connections between the Motor Drive
Control and the motor.
Clear fault and run cycle. If fault persists and reappears,
replace the motor drive.
E16 Over Trip
E18 Heatsink Over
Temp
E19 Motor Over
Temp
E20 Overload
Current
E21 Overload Power
Motor Drive
operation above
design limits
Ensure all 4 shipping bolts have been properly removed.•
Remove all foreign objects that may be lodged between •
inner and outer baskets.
Look for signs of seized bearing(s) on basket and drum •
motor. Replace components as necessary.
Inspect condition and mounting of door gasket. Replace •
and re-mount as necessary.
Ensure inner basket (drum) can rotate freely.•
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM:
Replace motor drive or drum motor.•
Door Unlock
Detected

GE Profile WPDH8800J Specifications

General

Brand	GE
Model	Profile WPDH8800J
Category	Washer
Language	English