MA-014 - TRANSFIX DGA 500 User Guide – Rev 1.1 13-Oct-15 Page 25 of 28
10 COMMUNICATIONS
See the Communications section of the TRANSFIX Family Installation Manual for available
communication options.
11 MODBUS PROTOCOL
See document 32-0245 for details of the Modbus protocol for all TRANSFIX family
products.
12 SERVICE LOGS
Service logs can be obtained by using either the Kelman™ Download utility or the
Perception™ transformer monitoring software v1.12 or later. See the ‘Downloading
service logs’ section in the Perception User Guide.
13 TECHNICAL SUPPORT
For technical support, please contact the GE Customer Service Center. Available 24 hours
a day, 365 days a year.
+1-800-361-3652 toll free (US/Canada)
+1-514-420-7460 (worldwide)
ge4service@ge.com
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