Contact Information
If you purchased this product through an Authorized Channel Partner, contact the seller
directly.
General Contact Information
Online technical support and GlobalCare http://www.ge-ip.com/support
Additional information http://www.ge-ip.com/
Solution Provider solutionprovider.ip@ge.com
Technical Support
If you have technical problems that cannot be resolved with the information in this guide,
contact us by telephone or email, or on the web at www.ge-ip.com/support
.
Americas
Online Technical Support www.ge-ip.com/support
Phone 1-800-433-2682
International Americas Direct Dial 1-780-420-2010 (if toll free 800 option is unavailable)
Technical Support Email support.ip@ge.com
Customer Care Email customercare.ip@ge.com
Primary language of support English
Europe, the Middle East, and Africa
EMEA Direct Dial +420-23-901-5850 (if toll free 800 option is unavailable
or dialing from a mobile telephone)
customercare.emea.ip@ge.com
Primary languages of support
English, French, German, Italian, Czech, Spanish
Asia Pacific
Online Technical Support www.ge-ip.com/support
+86-21-3217-4826 (India, Indonesia, and Pakistan)
Technical Support Email support.cn.ip@ge.com (China)
support.jp.ip@ge.com (Japan)
support.in.ip@ge.com (remaining Asia customers)
Customer Care Email customercare.apo.ip@ge.com
customercare.cn.ip@ge.com (China)