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Troubleshooting
• Verify if an error message is displayed on the keypad�
If so, refer to the corresponding section�
• If no message is displayed, try increasing the water
temperature by setting the consigned value 2 °C above
the actual water temperature� Press on the Up key to
increase temperature�
• Verify if the water heater indicator lights up�
The water heater indicator is lit up when the water
heater is active� It flashes when an increase in
temperature has been demanded but the water heater
has not yet started�
The spa is not heating
Water heater indicator
L1 GroundN L1 N Ground
in.xe - 240 V water heater
(5,5kW, 4 kW or 2 kW)
in.xe - 120 V water heater
(1 kW)
L2 GroundL1N L1N
If the water heater indicator lights up:
• Take voltage at the heater terminals�
For the in�yj and in�ye, in�yt, you should measure:
240 V : between the line (L1) and neutral (N) for control systems configured for 240V�
120 V: between the line (L1) and neutral (N) for control systems configured for 120 V�
For in�xe control systems, you should measure:
240 V : between line 1 (L1) and line 2 (L2)
120 V : between line 1 (L1) and neutral (N)
For North American control systems, if the measured tension is not correct, verify that the water heater
teminals are correctly plugged in.
If they are correct replace the control system.
in.yj in.ye and in.yt
N Ground
L1
L2 (CE)
in.ye-V3
Consigne indicator
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