Generac Power Systems 15 kW EcoGen User Manual

Troubleshooting / Diagnostics
32 Owner’s Manual for 60 Hz EcoGen™ Generator
Generator Troubleshooting
Table 5-2. Generator Troubleshooting
Active Alarm LED Problem Things to
Check
Solution
NONE GREEN Unit running in AUTO but no
power in house.
Check
Generator
Disconnect
circuit breaker.
Contact servicing dealer if Generator
Disconnect circuit breaker is in the ON
position.
HIGH
TEMPERATURE
RED Unit shuts down during
operation.
Check the
LEDs/Screen
for alarms.
Check ventilation around the intake,
exhaust and rear of generator. Contact
serving dealer if no obstruction is found.
OVERLOAD
REMOVE LOAD
RED Unit shuts down during
operation.
Check the
LEDs/Screen
for alarms.
Clear alarm and remove household loads
from the generator. Put back in AUTO and
restart.
RPM SENSE
LOSS
RED Unit was running and shuts
down, attempts to restart.
Check the
LEDs/Screen
for alarms.
Clear alarm and remove household loads
from the generator. Put back in AUTO and
restart. If problem returns, contact servicing
dealer to investigate possible fuel issue.
NOT
ACTIVATED
NONE Unit will not start in AUTO with
2-wire start signal.
See if screen
says unit not
activated.
Refer to activation section in Owner’s
Manual.
LOW OIL
PRESSURE
RED Unit will not start in AUTO with
2-wire start signal.
Check the
LEDs/Screen
for alarms.
Check oil level. Add oil per Owner’s
Manual. Contact servicing dealer if oil level
is correct.
RPM SENSE
LOSS
RED Unit will not start in AUTO with
2-wire start signal.
Check the
LEDs/Screen
for alarms.
Clear alarm. Navigate to the BATTERY
MENU on the control pad LCD. Contact
servicing dealer if battery is GOOD.
Replace battery If CHECK BATTERY is
displayed.
OVERCRANK RED Unit will not start in AUTO with
2-wire start signal.
Check the
LEDs/Screen
for alarms.
Check fuel line shutoff valve is in the ON
position. Clear alarm. Attempt to start the
unit in MANUAL. If it does not start or starts
and runs rough, contact servicing dealer.
LOW VOLTS
REMOVE LOAD
RED Unit will not start in AUTO with
2-wire start signal.
Check the
LEDs/Screen
for alarms.
Clear alarm and remove household loads
from the generator. Set back to AUTO and
restart.
FUSE
PROBLEM
RED Unit will not start in AUTO with
2-wire start signal.
Check the
LEDs/Screen
for alarms.
Check ATO 7.5 Amp fuse. Replace with
same type fuse if bad. Contact servicing
dealer if fuse is good.
OVERSPEED RED Unit will not start in AUTO with
2-wire start signal.
Check the
LEDs/Screen
for alarms.
Contact servicing dealer.
UNDER
VOLTAGE
RED Unit will not start in AUTO with
2-wire start signal.
Check the
LEDs/Screen
for alarms.
Contact servicing dealer.
UNDERSPEED RED Unit will not start in AUTO with
2-wire start signal.
Check the
LEDs/Screen
for alarms.
Contact servicing dealer.
STEPPER
OVERCURRENT
RED Unit will not start in AUTO with
2-wire start signal.
Check the
LEDs/Screen
for alarms.
Contact servicing dealer.
MISWIRE RED Unit will not start in AUTO with
2-wire start signal.
Check the
LEDs/Screen
for alarms.
Contact servicing dealer.

Generac Power Systems 15 kW EcoGen Specifications

General

Brand	Generac Power Systems
Model	15 kW EcoGen
Category	Inverter
Language	English