GMC Terrain 2025 - Publication Ordering Information

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-18552429) - 2025
306 Customer Information
If the vehicle is leased, the leasing company
m
a
y require you to have insurance that
ensures repairs with Genuine GM Original
Equipment Manufacturer (OEM) parts or
Genuine Manufacturer replacement parts.
Read the lease carefully, as you may be charged
at the end of the lease for poor quality repairs.
If aCrash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
acrash until all matters have been taken care
of. Move the vehicle only if its position puts you
in danger, or you are instructed to move it by
apolice officer.
Give only the necessary information to police
and other parties involved in the crash.
For emergency towing see Roadside Assistance
Program 3302.
Gather the following information:
•
Driver name, address, and
telephone number
•
Driver license number
•
Owner name, address, and
telephone number
•
Vehicle license plate number
•
Ve
hicle make, model, and model year
•
Vehicle Identification Number (VIN)
•
Insurance company and policy number
•
General description of the damage to the
other vehicle
Choose areputable repair facility that uses
quality replacement parts. See “Collision Parts”
earlier in this section.
If the airbag has inflated, see What Will You See
After an Airbag Inflates? 351.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires damage
repairs, GM recommends that you take an
active role in its repair. If you have apre-
determined repair facility of choice, take the
vehicle there, or have it towed there. Specify
to the facility that any required replacement
collision parts be original equipment parts,
either new Genuine GM parts or recycled
original GM parts. Remember, recycled parts
will not be covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but you
must live with the repair. Depending on your
policy limits, your insurance company may
initially value the repair using aftermarket
pa
rts. Discuss this with the repair professional,
and insist on Genuine GM parts. Remember,
if the vehicle is leased, you may be obligated
to have the vehicle repaired with Genuine GM
parts, even if your insurance coverage does not
pay the full cost.
If another party's insurance company is paying
for the repairs, you are not obligated to accept
arepair valuation based on that insurance
company's collision policy repair limits, as you
have no contractual limits with that company.
In such cases, you can have control of the repair
and parts choices as long as the cost stays
within reasonable limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.