GMC Terrain 2025 - Reporting Safety Defects to the Canadian Government; Reporting Safety Defects to General Motors; Vehicle Data Recording and Privacy; Cybersecurity

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-18552429) - 2025
308 Customer Information
You can also obtain other
i
n
formation about motor vehicle safety
from https://www.safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe
that the vehicle has asafety defect, notify
Transport Canada immediately, and notify
General Motors of Canada Company. Call
Transport Canada at 1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls Division
80 Noel Street
Gatineau , QC J8Z 0A1 
Reporting Safety Defects to
Ge
neral Motors
In addition to notifying NHTSA (or Transport
Canada) in asituation like this, notify
General Motors.
In the U.S., call 1-800-462-8782, or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
In Mexico, call 800-466-0812 or 800-466-0801.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording
and Privacy
The vehicle has anumber of computers
that record information about the vehicle’s
performance and how it is driven or used. For
example, the vehicle uses computer modules to
monitor and control engine and transmission
pe
rformance, to monitor the conditions for
airbag deployment and deploy them in a crash,
and, if equipped, to provide antilock braking
to help the driver control the vehicle. These
modules may store data to help the dealer
technician service the vehicle or to help GM
improve safety or features. Some modules
may also store data about how the vehicle
is operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use
of your vehicle including operational and
safety related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized outside
electronic access or control is important to GM.
GM maintains appropriate security standards,
practices, guidelines and controls aimed at
defending the vehicle and the vehicle service
ecosystem against unauthorized electronic